This Privacy Policy (the Privacy Policy) relates to your use of HyperPay reporting services which available at

The App is made available to you by the HyperPay INC , a company established under the laws of British Virgin Island and registered in British Virgin Island with commercial registration number 1600690, and having its place of business at Turkey Bin Abdelaziz street, Riyadh 12364, Kingdom of Saudi Arabia represented By Muhannad Ebawini its Chief Executive Officer

We take your privacy seriously and want you to feel comfortable whenever you use the App or provide us with your personal information. We are committed to responsible information handling practices and have set out our approach to handling your information collected in connection with the App in our Privacy Policy.

This Privacy Policy constitutes an integral part of the App’s terms and conditions. By submitting your information to us you consent to us using your information for the purposes set out in this Privacy Policy. If you do not accept the terms of this Privacy Policy, then you must stop using or accessing the App.

1.1 How we collect your personal information

We collect personally identifiable information about you only when you specifically give it to us. We may also collect information relating to the transactions you carry out, including details of any bank accounts you transact to and from the App. We do not generally disclose this information to third parties except in the circumstances set out in Section ‎1.5 below.

1.2 Sharing your personal information with third parties

We may share personal information with third party providers so they can provide you with certain payment services through the App. We will require these third-party providers to take steps to ensure that your information is kept secure and used in accordance with this Privacy Policy. However, we shall not be liable for any unauthorized use of your personal information by a third-party provider.

This Privacy Policy only applies to personal information collected on the App. Although the App may provide links to websites of third parties, such as banks, this Privacy Policy does not apply to any other application or website that you connect to from the App. We are not responsible for the content or practices of applications and websites operated by third parties that are linked to or from the App.

1.3 Marketing communications

We may send marketing information to you in relation to promotions that we run from time to time or service offerings we consider may be of interest to you.

Third party providers will not be permitted to market to you directly in connection with other services they offer. In the event that you receive any such marketing communication that you have not specifically requested you should let us know immediately.

The transmission of information via the Internet is not completely secure. We will do our best to protect your personal information while it is in our possession, however, we cannot guarantee the security of your data transmitted online or over the App.

We recognize industry standards and employ security safeguards to protect personally identifiable information from unauthorized access and misuse. All information you provide to us is stored on secure servers. Any payment transactions will be protected and safeguarded by encryption.

1.4 Disclosure of your information

We may disclose your personal information to third parties in the following circumstances:

  • In order to provide services available through the App;
  • Where those third parties assist us in supplying our services to you or perform certain functions on our behalf, including IT support services or professional services;
  • In the event of a sale, merger, liquidation, receivership or transfer of assets of HyperPay, to the prospective buyer of the business and their professional advisers; and
  • If required to do so by law, a court order or by a regulatory authority of competent jurisdiction or if we believe that such disclosure is necessary, to protect, defend or enforce our rights. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Please note that in order to cooperate with governmental requests, summons or court orders, or to protect other users or our systems, we reserve the right to disclose any information we consider necessary or appropriate, including your user profile information (ie name, email address, etc.), usage history, and content submitted to the App.

1.5 Changes to this Privacy Policy

Any changes we may make to this Privacy Policy in the future will be posted on the App and, where appropriate, notified to you. By continuing to use the App you will be deemed to accept the changes to this Privacy Policy.

1.6 Contact

Questions, comments and requests regarding our Privacy Policy are welcomed and can be sent to us at the following address:

ISMS Corporate Policy

  1. Purpose
    Information security threats are a risk that has a very high impact on the entire organization. Consequently, building a policy that covers the desired information security requirements and defines other aspects such as the objectives of the information security, ownership of the policy, and delegation of duties will help manage and respond to information security incidents properly.

  2. Scope
    The policy applies to all information created or received in HyperPay. This policy forms the basis of the HyperPay Information Security Management System (ISMS) and Privacy Information Management System (PIMS) of related policies and procedures, based on the International Standard 27001 and ISO 27701, taking a risk-based approach to embed embedding appropriate levels of information security controls and countermeasures.

  3. Compliance
    Compliance with this document is mandatory, HyperPay managers shall ensure continuous compliance monitoring within their departments. Compliance with the statements of this document is a matter of annual review by the Cybersecurity Function. Any violation will result in disciplinary action by Human Resources.
    Disciplinary action will be depending on the severity of the violation which will be determined by the investigations. Actions such as termination or others as deemed appropriate by HyperPay Management and escalate to HR Department.

  4. Policy Statement
    It is the policy of HyperPay to ensure that appropriate controls and countermeasures are put in place to protect corporate and personnel data, as well as the information technology systems, and services, and equipment of HyperPay.

    HyperPay is committed to protecting its information assets, personnel, intellectual property, computer systems, data, and equipment from all threats, whether internal or external, deliberate, or accidental, this should be achieved with minimum inconvenience to authorized users and against threats to the level of service required by the HyperPay to conduct its business.

    HyperPay shall adopt ISO 27001, ISO 27701 Information Security Management System (ISMS), and Privacy Information Management System (PIMS) as a tool to implement a formal system for protecting the confidentiality, integrity, and availability of information.

    HyperPay is committed to complying with all regulatory and legislative requirements imposed on the organization by governmental authorities.

    HyperPay is committed to satisfying the information security expectations and requirements of interested parties, and to provide providing the necessary resources to achieve this.

    Information security risks are being managed based on HyperPay ’s approved risk management Framework.

    HyperPay is committed to treating security incidents and suspected vulnerabilities per their respective nature.

    Information security objectives will be defined based on the implemented risk assessment and will be monitored and reviewed by the privacy and Information Security Management System Steering Committee.

    HyperPay is committed to continually improve improving its ISMS and PIMS through the implementation of the Plan–Do–Check–Act cycle.